Help Centre

New to myEssex? We’ll help you quickly make payments, find receipts and more.

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  • Pay a Utility Bill on myEssex plus-icon minus-icon

    After locating your utility account on myEssex (see Link a Utility Account on myEssex), you can complete your payment by following the steps below:    1. Click Explore Service   2. Select the bill you wish to pay and click Pay Bill    3. On the ...
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  • Partial Payments on myEssex plus-icon minus-icon

    Utilities bills for the Town of Essex can be paid in full or in part on myEssex. Log in to your profile (see Create a Profile on myEssex) and follow the steps below to make a partial payment:    1. Click Explore Service   2. Select the bill you w...
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  • Scheduled Payments on myEssex plus-icon minus-icon

    After creating a myEssex profile (see Create a Profile on myEssex), you will have the option to schedule a payment. Add the item to your cart (see Pay a Utility Bill on myEssex), and follow the steps below to select a future payment date:    1. On...
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  • Cancel a Scheduled Payment on myEssex plus-icon minus-icon

    Follow the steps below to cancel a scheduled payment on myEssex:   1. Sign in to your myEssex profile and click Explore Service under "Water & Wastewater"    2. Scroll down to the "Scheduled Payments" section and click Cancel next to the applicab...
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  • Submit a Tenant Water & Wastewater Payment on myEssex plus-icon minus-icon

    Tenants can now easily make payments toward their landlord-titled water and wastewater accounts on myEssex! Log in (see Create a Profile on myEssex) and follow the quick steps below to get started: 1. Select Water & Wastewater under "Services"2. C...
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